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FREQUENTLY ASKED QUESTIONS

  • What hours do you provide support? What type of support do you provide?
    We are available to help Monday-Saturday 11 am - 6 pm and Sunday 11 am -4 pm via email or chat.
  • What shipping carriers do you use?
    We ship all our products through USPS and ??
  • How long does shipping take?
    Add answer here
  • Do you ship overseas?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I change my order?
    Accidents happen and sometimes a wrong product is ordered or you change your mind. No worries! You can.....
  • What do I do if products in my order arrive broken or the order is incorrect?
    Answer here
  • Can I track my order once shipped?
    Answer here
  • Can I cancel my order?
    Answer here
  • What should I do if my order does not arrive?
    We take every precaution to ensure that all products are delivered in a timely manner but sometimes circumstances beyond our control happen. Should you not receive your order, please...
  • Do you offer expedited shipping?
    Answer here....
  • Do you offer discreet shipping?
    All our products are delivered in standard boxes with just a return address label.....
  • What is the warranty on products?
    Answer here
  • Where is my refund?
    Answer here
  • Can I return my order if I am not satisfied, or I changed my mind?
    Answer here
  • What types of payment do you accept?
    We accept....
  • Is my payment method secure?
    We use....
  • When will my card be charged?
    Answer here
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